Blackwater Pest Management - Richmond, NSW

Blackwater Pest Management

4.8 (41)

Richmond, NSW

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Overview

Blackwater Pest Management is a family-owned and operated business located in Richmond, NSW. They provide pest control and management services to the greater North Western Sydney region for residential, commercial, corporate and industrial properties. They are fully licensed and qualified to deal with all types of pests, including but not limited to ants, fleas, bed bugs, cockroaches, rodents, flies, spiders, silverfish, wasps, mosquitoes and birds.

Reviews from the web

Google

4.8/5

41 reviews

J McquarrieSource: Google

In the past, Blackwater Pest Management has been an excellent company to use for our annual termite inspection, which is why we called to book the same company again this year. Unfortunately the ball has dropped somewhere. I contacted Daniel beginning of January and was booked in 26/3 - long wait but we thought it was worth it. Daniel did not show and we didn’t get a call (I had to chase him down) another day was arranged, he came late afternoon, had a poke around and decided it was best to come back another day as the weather looked like it was about to turn. Fair enough. Another date was arranged, again cancelled by weather which is totally understandable (10/4). Another date was arranged and set 14/10, then changed to 15/10 and then again changed to 16/10 all in the same day. We were told Daniel hurt his arm and he remembers our roof being ‘very interesting’ to get through. We thought it was strange and very unprofessional to keep changing the dates considering we had been waiting so long but were trying to be understanding as he had hurt himself. Daniel did not show again on 16/10. I got a message in the morning saying the weather wasn’t looking promising but they would keep me updated. I got a call in the afternoon saying he was on his way soon. Yay great, finally! Except nothing, no show, no call, no nothing. I tried contacting numerous times via text, phone and email. I didn’t get a response until Monday 20 April saying - ‘Apologies for not getting back to you sooner. Daniel has been unwell these past few days. When would be the next suitable time to for him to come out ? WHY didn’t you call to let me know this on 16/10? You wait 4 days?! Ridiculous. I feel like we have been super patient and understanding and feel sad that the company is no longer reliable. Maybe the ‘interesting’ roof of ours is too difficult for him to navigate. Either way we won’t be using Blackwater again.

Caroline Court PottsSource: Google

Do not use this service. Highly unprofessional and no result after 2.5 months treatment, $1400. Going through litigation about reimbursement for non service. Beware.

Highlights

  • Offer good advice
  • Prompt and reliable
  • Very responsive
  • Passionate about the job
  • Reasonably priced

Services

general pest control, termite control, pest control, residential control, rodent control, ant control, bed bug treatment, spider control, commercial pest control, food services, health and hospitality pest control, corporate pest control, transport and logistics protection, retail pest control

Service Areas

richmond, agnes banks, hobartville, londonderry, richmond lowlands, north richmond, clarendon, cornwallis, south windsor

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